Returns

14 DAY RETURN POLICY

Unwanted items can be returned for a full refund. Sale items are not returnable and are final sale.

Returns must reach us within 14 days of receiving your order.  Please use the link to process a return. Enter your email and order number to start the return. 

https://saskiaheights.com/a/returnzap

RETURN SHIPPING
Delivery charges are non refundable and you must cover the cost of the return postage. Please use a trackable delivery service. If you have received free delivery on orders over £100 and return your order a £4 fee will be deducted from your refund. 

£5 handling and restocking fee will be deducted from all orders. 

Returns will be processed within 5 working days of receiving the return. Please allow up to 5 working days to receive your refund. 

Please Note
Items are inspected upon receiving them back. Any item received that has makeup/tan stains will be returned back to you and will not be eligible for a refund. 

We cannot offer a return on bodysuits due to hygiene reasons.

SALE ITEMS
Items marked down in the sale are not eligible for a refund. 

Faulty Goods
Each of our items are carefully checked and packaged. If you have received a faulty item or it has been damaged in transit please contact us via email saskiaheights@outlook.com